Frequently Asked Questions FAQs
“Got questions about our cleaning services, courtesy products, or referral program? You’re in the right place! We’ve gathered answers to the most common inquiries below, so you can quickly find the information you need.
Yes, we carry all necessary certifications and insurance. This ensures that your property and our team are protected in case of unforeseen incidents.
Our team is composed of trained, trustworthy professionals. We conduct background checks and regular training to maintain high-quality standards.
We provide both Basic and Deep Cleaning for Homes and Vacation Rentals.
- Basic Cleaning: A regular upkeep focusing on key areas (dusting surfaces, vacuuming/mopping floors, sanitizing bathrooms/kitchen, changing linens if requested).
- Deep Cleaning: A more intensive service including detailed attention to grout, baseboards, inside appliances, and other overlooked areas.
We provide small complimentary items such as shampoo, conditioner, body lotion, liquid/bar soap, sponges, detergent, paper towels, toilet paper, and trash bags. These items are meant to add a special touch to your experience or your guests’ stay.
Absolutely. We tailor these items to ensure your guests arrive to a fresh, welcoming environment. If you need specific items or larger quantities, let us know.
We kindly ask for 24 hours’ notice. Simply call or email us, and we’ll do our best to accommodate a new date or time.
If you’re not completely satisfied, let us know within 24 hours. We’ll return at no additional cost to resolve any issues.
Yes, we bring all essential supplies. If you have preferred cleaning solutions or require eco-friendly products, just let us know, and we’ll adapt accordingly.
You can learn all about how our Referral Program works -here-.
We accept cash, checks, bank transfers, and Zelle. Payment methods can be arranged at booking for convenience.
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Enjoy Your Spotless Space!
“Ready to experience a spotless space? Contact us today by phone, email, or through our online booking form. Let’s discuss your specific needs and schedule the ideal cleaning service for you.”